Your always-on front desk
for inbound demand.
Catchpost is the AI demand manager for small service businesses. It unifies every phone call, SMS, web chat, email, DM, and booking notification into one calm queue — then triages, replies, schedules, and follows up. You only see the conversations that actually need you.
- 09:14© catchpostSMSHandled
“Hi, can I bring my dog in at 11 today?”
- 09:12→ youPhoneEscalated
“Transferring to Dr. Park re: refill”
- 09:09© catchpostEmailHandled
“Booking confirmation · Sat 2:30”
- 09:04© catchpostWeb chatLive reply
“Do you do same-day acrylic repairs?”
The wedge
One queue. Every channel. No spread thin.
Broad AI business managers try to do everything — CFO, marketing, outreach. Catchpost stays focused: orchestrating inbound demand across the channels your customers actually use to reach you — calls, messages, and review threads alike.
- Phone
answer · transfer · voicemail-to-text
- SMS & MMS
replies, reminders, two-way threads
- Email
inbox triage + threaded replies
- Web chat
widget on your site, after-hours
- Social DMs
Instagram, Facebook, Google messages
- Bookings
Calendly · Square · Google Business
Built for sub-10-person teams
For the people who can’t justify a full-time receptionist.
A tired phone and a busy inbox becomes one pipeline.
Every channel lands in the same queue, sorted by intent — not by which inbox forgot to refresh first.
It books against your real calendar, in your name.
Calendly, Square Appointments, Google Business Profile — confirmations go back over the channel the customer started on.
You get a daily digest, not a flood.
A calm morning summary of what was answered, what was booked, and the few threads that need a human eye.
Escalation rules you control.
Refund thresholds, new-client enquiries, anything sensitive — it routes to you with a one-tap take-over.
Ready when you are
One afternoon. One calmer inbox. Forever.
Forward a number, connect your booking tool, and let the rest of the day be quiet. We’ll set up a 20-minute call to scope your channels and start.
Replies within one business day. Sydney, Melbourne and SF hours.